Roofing questions, answered plainly

The things homeowners ask before arranging repairs or a new roof. If your question is not here, give our Ringwood team a call.

Do you offer free roofing quotes?

Yes. We offer free, no-obligation quotes. Tell us about the problem, the property and where you are, and we’ll explain the work and the price before you decide.

Do you guarantee your work?

Yes. All of our work comes with Modtra’s 10-year workmanship guarantee. Many materials and roofing systems also carry manufacturer guarantees of up to 30 years, depending on the product. We’ll confirm the guarantees that apply in your written quote.

How long does a re-roof take?

It depends on the size and shape of the roof, the materials and the weather. We’ll give you a clear idea of timings when we quote.

Can you repair my roof instead of replacing it?

Where a repair will do the job, that’s what we’ll recommend. If the problem is more widespread, we’ll explain why and talk you through the options.

Do you work on period or listed properties?

Yes, we work with traditional materials and aim to keep a property’s character. Listed buildings and conservation areas may need permission before work starts, so check with the local planning authority first.

Which areas do you cover?

We’re based in Ringwood and work across Hampshire, Dorset and into Wiltshire, including Ferndown, Verwood, Fordingbridge, Christchurch, the New Forest, Bournemouth and Salisbury. If you’re nearby and not sure, just ask.

Will scaffolding be needed?

Many roofing jobs need scaffolding or another safe way to reach the roof. We’ll explain what’s needed and include it in your quote.

How does payment work?

We’ll set out the price and payment terms in your quote before any work starts. If anything is unclear, ask us to explain it before accepting.

What should I do if my roof is leaking?

Keep clear of damaged ceilings and electrics, move belongings where it’s safe and catch dripping water if you can. Don’t climb onto the roof. Give us a call — photos taken safely from the ground can help.

Can I choose traditional or modern materials?

Yes. We work with natural slate, clay tiles and leadwork alongside interlocking tiles, fibre cement slate, torch-on felt and single-ply systems. We’ll talk through what suits your roof, the property and your budget.

Can I see your risk assessments and insurance?

Yes. Risk Assessments, Method Statements (RAMS) and relevant insurance documentation are available on request. Just ask when you get your quote.

Let’s talk about your roof

Good advice. A clear quote. No obligation.

From a small repair to a complete re-roof, we’re here to help.

Call 07908 327173Get a free quote